I just learned of this dispicable Comcast practice today and I am
livid. Comcast began injecting 400+ lines of JavaScript code in to
pages I requested on the internet so that when the browser renders the
web page, the JavaScript generates a pop up trying to up-sell me a new
modem. When you call the number in the popup, they're quick to tell you
that you need a new modem, which in my case is not true. I later
verified with level-2 support that my modem is pefectly fine and I don't
need to upgrade. As deceptive as that is however, my major complaint
is that Comcast is intercepting web pages and then altering them by
filling them with hundreds of lines of code. Even worse is that I've
had to speak to 7 different supervisors from all areas of Comcast and
they have either never heard of the process, or those who were aware of
the practice don't know how to turn it off. Comcast has my phone office number, my cell for texts, my email, and my home address, yet they choose to molest my requested web pages by injecting hundreds of lines of code. This is not like targeted advertisements when I visit websites with ads (which is perfectly acceptable), this instead is a direct manipulation of the original source code of the website. This is completely unacceptable to me and what's worse is that Comcast provides no option to opt out of this horrific practice.
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